Support
How can we help?
Find quick answers below or email the developer. Please include your iOS version, app version, and the step that did not work. Never attach private media unless you choose to.
Common questions
What can I compress for free?
Video Compressor includes a free allowance of 1 GB of source video. Video Compressor Pro unlocks unlimited compression, either for as long as your weekly or yearly subscription is active or permanently with a one-time Lifetime purchase.
Will compression reduce quality?
Compression always trades some detail for size. Choose High Quality, Balanced, or Max Saving; the estimate updates before compression starts, and you can compare the compressed copy with the original before deciding anything.
Does Video Compressor upload my videos?
No. Photo and video content is processed on your iPhone and is not uploaded to SwiftLee servers. Apple services may download iCloud originals when needed.
Why does an iCloud video take longer?
The original may need to download through Apple PhotoKit before compression. Keep the app open, use a stable connection, and check that the device has enough temporary free space.
Can I keep the original?
Yes. The app saves the compressed copy first. Deleting an original is a separate, explicit action that uses the system Photos confirmation.
How do I restore Pro?
Open the app’s purchase screen and choose Restore Purchases while signed into the Apple Account that made the purchase.
How do I manage or cancel a subscription?
Open Settings on your iPhone, tap your name, then Subscriptions. Billing, cancellation, and refunds are managed by Apple.
Before you write
Three quick checks
- Update Video Compressor and iOS to the latest available versions.
- Confirm Photos access in Settings → Privacy & Security → Photos.
- For iCloud videos, connect to stable Wi-Fi and make sure the iPhone has temporary free storage.
Privacy requests
Your data rights
Email [email protected] with “Video Compressor privacy request” in the subject. Read the Privacy Policy or Terms of Use.